❓ Frequently Asked Questions
What is the delivery time?
Our customers receive their orders within an average of 7 to 10 business days , as we use a fast and secure shipping method called Ali Standard Shipping . The product is shipped directly from our supplier to your home.
What if the order comes from abroad?
The maximum delivery time for international deliveries is up to 25 business days . If your order doesn't arrive within this timeframe and you'd rather not wait any longer, you can request a refund— we'll give you your money back, hassle-free .
Can my order be taxed?
We guarantee that your order will not be taxed by the Post Office or customs. If any charges are incurred upon entry into the country, we will cover all fees .
Do you offer free shipping?
Yes! We at JZ New Moda offer free shipping throughout Brazil on all purchases made in our store.
